Privacy Policy for Lustro.pro

LUSTRO® EDGE SYSTEMS by DELORENZO® ("we," "us," or "our") operates the website https://lustro.pro (the "Site"). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, or interact with us. Please read it carefully. By using the Site, you agree to the practices described here.

If you have questions, contact us at the details provided at the end.

1. Information We Collect

We collect information in these ways:

Information You Provide Directly:Name, email address, shipping address, billing address, and phone number when placing an order or creating an account (if applicable).Payment details (processed securely by third-party providers; we do not store full card numbers).Any messages or inquiries via contact forms or email.
Automatically Collected Information:Cookies and Similar Technologies: We use cookies to improve your experience, analyze Site usage, and remember preferences. This includes essential cookies for functionality and analytics cookies for traffic insights.Log data: IP address, browser type, device information, referring pages, and visit timestamps.Usage data: Pages viewed, time spent, and interactions (via tools like Google Analytics or Shopify analytics).
Information from Third Parties:Payment processors (e.g., Stripe, PayPal) or shipping providers for order fulfillment.

We do not collect sensitive personal information (e.g., health data or racial/ethnic origins).

2. How We Use Your Information

We use collected information to:

Process and fulfill orders, including shipping and payment.
Communicate: Send order confirmations, updates, tracking info, and respond to inquiries.
Improve the Site: Analyze usage, fix issues, and enhance features.
Marketing: Send promotional emails about products, offers, or news (with opt-out option).
Prevent fraud and comply with legal obligations.
Personalize your experience (e.g., recommend products).

3. Sharing Your Information

We do not sell your personal information. We share it only as needed with:

Service Providers: Shopify (platform host), payment processors, shipping companies (e.g., USPS, UPS), and analytics providers.
Legal Requirements: If required by law, court order, or to protect rights/safety.
Business Transfers: In mergers, acquisitions, or asset sales (new owner bound by this policy).

Third parties must protect your data per applicable laws.

4. Cookies and Tracking Technologies

We use cookies for essential functions (e.g., cart), performance/analytics, and marketing.

You can manage cookies via browser settings or our cookie banner (accept/decline). Declining may limit some features.

We may use Google Analytics; see their privacy policy for opt-out options.

5. Data Security

We implement reasonable measures (e.g., encryption, secure servers) to protect your information. However, no method is 100% secure; we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.
Opt out of marketing emails (use unsubscribe link).
Withdraw consent for cookies.

For California residents (CCPA/CPRA): We do not sell personal data. You can request info/disclosure.

7. Children's Privacy

The Site is not for children under 13. We do not knowingly collect their data. Contact us if you believe we have.

8. International Users

The Site is hosted in the United States (via Shopify). Data transfers are subject to U.S. laws, which may differ from your country.

9. Changes to This Policy

We may update this policy. Changes post here with updated effective date. Continued use means acceptance.

10. Contact Us

For questions or requests:

info@lustro.pro

Effective Date: January 8, 2026

Thank you for trusting LUSTRO® EDGE SYSTEMS.