Pre-ordering reserves your product before production begins and guarantees access to the first production run.

We will provide order an update once production is underway. Shipping timelines will be based on production schedules.

Samples, renderings, and specifications are representative only. Variations in color, texture, finish, or dimensions may occur due to material characteristics and manufacturing processes and shall not constitute defects.

All orders are final and non-refundable.

Yes, Lustro edge was originally created to solve edge issues for outdoor spaces. Therefore, it can be used for both interior and outdoor surfaces.  

Fabricators go through an easy online onboarding process for certification.

The Lustro Edge system was designed to work with many different materials including engineered stone such as Dekton, natural stone, and wood.    

Lustro can work with any material thickness. Our standard edge profiles have been designed to work with material thickness ranges from 3 mm to 30 mm (refer to image below)

Tools: We provide a limited warranty that tools included in the Product Kits will be free from defects in materials and workmanship for a period of one (1) year from the date of delivery. If a tool is found defective during this period (normal wear and tear, misuse, or modifications excluded), we will, at our discretion, repair or replace it.

Metal Edge Profiles: We guarantee that metal edge profiles will consist of the metals and alloys as specifically claimed and described on the Website at the time of your pre-order.

These warranties are limited to repair or replacement and do not cover consequential damages

Feel free to email us at info@lustro.pro or call us Monday - Friday during business hours at (310) 295-9277